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Property Management

Competitive Rates
Our fees are competitive and may be open to negotiation dependent on the level of Service required. We are particularly committed to investment Landlords and Savings can be made even on the smallest portfolios.

A Personal Service
We pride ourselves in offering a personal and friendly Service, whilst at the same time maintaining a high standard of competence and professionalism

Carefully Selected Quality Tenants
Drawn from a continually updated register, prospective Tenants are thoroughly referenced and credit checked. In some cases we will also require a guarantor.

Out of Hours Service
For our initial meetings with you we will if necessary be pleased to visit your property outside normal office hours, at a time that is convenient to you, thus fit in with your busy schedule. A member of staff is also available on the telephone out of hours until the time stated in our accompanying letter.

Insurance for Landlords
We offer a range of competitively priced insurance products designed especially for Landlords, providing extra security and peace of mind. These include;

• RENTAL GUARANTEE COVER

• LEGAL EXPENSES COVER

• CONTENTS INSURANCE

• BUILDINGS INSURANCE

• EMERGENCY REPAIR SERVICE

• SECURED AND UNSECURED LOANS

• MORTGAGES FOR SELF EMPLOYED

UK-Wide Network

In addition to our local Services, we are part of a UK-Wide Network of independent but associated Letting and Managemnet Agents, thus enabling us to offer an efficient national relocation service, and are often able to assist both individual and corporate clients, from within the UK and abroad.

Levels of Service

A Tailored Service
Outlined below are the two basic elements for our service. However, we maintain a flexible attitude, and are generally able to adapt our Service to meet our client's individual circumstances and needs, for example by providing a part only service, or occassionally by taking on additional tasks and duties. Such as managing and supervising decoration, refurbishment or extensions as the case may be.

Full Management
This is our inclusive Service, which provides for the marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective Tenant. This providing satisfactory, we will then go ahead and prepare the tenancy agreement, and if required an inventory. The tenant will then be checked in against the inventory.

During the tenancy we carry out periodic inspection visits. Should these bring to light any maintenance issues, we will (within the confines for our Management Agreement) recommend, oversee and account for any necessary repairs.

Collecting and processing of rental payments is also part of the Service. These will be credited automatically to the Landlord's nominated bank account.

Towards the end of the tenancy, we will liaise with the Tenant, and renew the tenancy agreement or arrange to check them out as applicable.

This service is suitable for those Landlords who are not residing locally, or would rather not deal with the Tenants directly, preferring all aspects to be handled by an Agent.

The service

1) Providing a rental valuation of the property, and offering advice as required.

2) Advertising as necessary, selecting tenants, arranging/carrying out viewings, obtaining references, dealing with negotiations.

3) Preparing and signing as Agent for The Owner a suitable tenancy agreement in accordance with current law.

4) Preparing an inventory and schedule of condition at the desecration of the landlord.

5) Advising on and assisting in the transfer of utility service accounts.

6) Collecting and holding as stakeholder a security deposit usually equivalent to one calender month's rental.

7) Receiving ongoing rental payments, preparing and forwarding to The Owner and/or their accountant financial statements on a monthly basis, and remitting the balance of rental payments within one month of the due date, provided the same shall have actually been received.

8) Making payment of certain regular outgoings provided The Agent has agreed to do so separately in writing and that sufficient funds are held in credit by virtue of paragraph 7 above.

9) Advising on and ensuring compliance with the Gas Safety (Installation and Use) Regulations 1998 with regard to the inspection, maintenance, and keeping of records in respect of gas appliances in tenanted premises, The Owner being responsible for all costs involved.

10) Advising on and ensuring compliance with the Furniture and Furnishings (Fir) (Safety) Regulations 1988 amended1989,1993 &1996) with regard to minimum fire resistant standards of specified items supplied in the course of letting property, The Owner being responsible for all costs involved.

11) Advising on and ensuring compliance with the Electrical Equipment (Safety) Regulations 1994 and other relevant legislation with regard to the condition and safety of electrical equipment and appliances in tenanted premises, The Owner being responsible for all costs involved.

12) Inspecting the property periodically to ensure compliance with the terms of the tenancy agreement.

13)Arranging any repairs, maintenance or replacements to the property or contents which come to or are brought to The Agent's notice and which The Agent considers necessary, up to an estimated cost of £150, for any one item or job, The Owner being responsible for the cost involved. Where the estimated cost exceeds £150 notifying The Owner or their nominated representative who will be responsible for arranging and paying for such work or replacement.

14) Dealing with any necessary insurance claim on The Owner's behalf at a charge equivalent to 10% of the value claimed.

15) Taking appropriate initial action in the event of rent arrears or any other breach of condition of the agreement in an effort to remedy the situation. Where such arrears or breach persists, informing The Owner or The Owner's nominated representative who will be responsible for taking any further action and meeting any costs involved.

16) Liaising with the tenant on a routine basis, arranging renewals of the agreement or check-outs, re-advertising and re-letting to new tenants as appropriate.

Notes on General Terms
If a mortgage exists on the property, The Owner must obtain the lenders consent to let.

If the owner is a leaseholder the terms of the lease must be checked and any necessary sonsent obtained to let.

The Owner must ensure that adequate cover exists under both building and contents insurance, and must inform the insurers that the property is to be let.

The Agent's Service does not include supervision of the property whilst unaccumpanied although visits may be made by staff in the process of re-letting.

The owner hereby agrees to ratify all lawful actions taken by The Agent under this Agreement.
It is hereby agreed that The agent may deduct from rental recieved all fees commissions charges and expenses payable or reimbursable to The Agent under the terms of this agreement.

The Agent will not accept the responsibility for frost or cold weather damage to water systems or subsequent damage caused thereby at any time, and The Owner should therefore ensure that such risks are covered by insurance. It is recommended that adequate arrangements are made with a third party to protect water systems from cold water.

Where The Owner is resident in the UK income tax on rental from property is entirely The Owner's responsibility. However where The Owner is deemed to be resident overseas, unless exemption has been agreed, The Agent must deduct tax from rental received and forward the same to the Inland Revenue.

Whilst The Agent shall use their best commercial judgement in the selection of tenants and the execution of their Service hereunder, The Agent shall not under any circumstances be liable for non-payment of rent or any other outcome of the tenancy or for any legal costs resulting thereform. Insurance policies are recommended to cover such risks.

This Agreement will remain in force until terminated by service of three months' notice by one party on the other provided that The Agent may terminate this Agreement forthwith and without service of notice in the event of any action or omission by The Owner's representative which frustrates the continued performance of The Agent's Service herunder.

Letting Only
Our Letting Only Services includes marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective Tenant. This providing satisfactory, we will then go ahead and prepare the tenancy agreement, and if requires an inventory.

Following this, the first months rent and a security deposit will be collected. These will be credited to the Landlord less our agreed fee. Managing the tenancy, including the maintenance and rent collection, will then be the responsibility of the Landlord.

Our Service

1.Providing a rental valuation of the property and giving advice as required.
2. Advertising as necessary, interviewing and selecting tenants/carrying out viewings.
3.Taking up references and credit checks as appropriate.
4.Advising on the transfer of gas, electricity, and telephone accounts.
5. Collecting the first advance rental and security deposit.
6.Drawing up a standard Assured Shorthold Tenancy Agreement and arranging signature by the tenant.

If you require our Services beyond this point, please enquire about out Full Management Service.

Property Management

We have found that a good relationship with tenants is the key to a smooth-running tenancy. As Property Managers this relationship is our job. It is important that the Tenants should feel comfortable in their temporary home, and that they are receiving value for their money. It follows therefore that a well maintained property in a good decorative order will go towards this, whilst also achieving a higher rental figure. Tenants are also more inclined to treat such a property with greater respect.

General Condition
Electrical, gasplumbing, waste, central heating and hot water systems must be safe, sound and in a good working order. Repairs and maintenance are at the Landlords expense unless misuse can be established. Interior decorations should be in good condition and preferably plain, light and neutral.

Furnishings
It is recommended that you leave only minimum furnishings, and these should be of reasonable quality. It is preferable that items to be left are in the property during viewings. A list of recommended items is detailed over. If you are still unsure about certain items we will be able to advise.

Personal items, ornaments etc.
Personal possessions, ornaments, books etc. should be removes from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owner's risk. All cupboards and shelf space should be left clear for the Tenant's own use.

Gardens
Gardens should be left neat, tidy and rubbish free, with any lawns cut. Tenants are required to maintain the gardens to reasonable standard, provided they are left the necessary tools. However, few Tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may wish us to arrange visits by our regular gardener.

Cleaning
At the commencement of the tennancy the property must be in a thoroughly clean condition, and at the end of each tenancy it is the Tenant's responsibility to leave the property in a similar condition. Where they fail to do so, cleaning will be arranged at their expense.